Why Companies Must Run Performance Testing
Enhance Customer Satisfaction
​Performance testing allows telecom companies to identify and eliminate potential bottlenecks, slow response times, and other issues that can negatively impact the customer experience. By delivering reliable and lightning-fast services, telecom providers can enhance customer satisfaction, reduce churn rates, and cultivate lasting brand loyalty.
Optimize Network Efficiency
​Telecom networks are complex ecosystems with numerous interconnected components. Performance testing helps identify areas of congestion, latency, and inefficiency, enabling telecom companies to optimize network resources, reduce downtime, and improve overall operational efficiency.
Seamless Rollouts & Upgrades
Introducing new services, features, or technology upgrades can lead to unexpected glitches and disruptions if not thoroughly tested. Performance testing ensures that any changes are smoothly integrated into the existing infrastructure, minimizing the risk of service interruptions and ensuring a seamless customer experience during rollouts.
Load Handling and Scalability
​Telecom companies must be prepared for fluctuations in user demand, such as during peak usage times or major events. Performance testing simulates heavy user loads to assess system scalability and ensure that networks can handle increased traffic without compromising performance or stability.
Competitive Edge
In a highly competitive industry, providing superior services can set a telecom company apart. Performance testing helps maintain a competitive edge by consistently delivering high-quality, reliable, and high-speed services, attracting new customers while retaining the existing ones.
Proactive Issue Resolution
​Identifying and addressing potential performance issues before they impact customers is far more cost-effective and less damaging to a company's reputation than reacting to customer complaints. Performance testing enables proactive issue resolution, preventing revenue loss and negative publicity.
Why We Are Different
The Stratus Carta People, Process, and Technology Testing Framework
People
Stratus Carta has a team of Salesforce Industries Experts who are skilled professionals well-versed in harnessing the power of Salesforce's Communications Cloud. These experts are paired with a dedicated performance testing and analysis team.
Technology:
Our customers deserve the highest level of support, and we work tirelessly to maintain those standards. When you choose to work with our team, know that you are consistently choosing quality and excellence. Customer service is at the heart of everything that we do.
Process
The Stratus Carta Testing Process is a structured approach that makes use of the deep knowledge of the Status Carta staff and combines this knowledge with the testing framework. This results in a highly effective and repeatable testing approach with a proven track record.
Performance Offerings
OmniStudio Performance Assessment
OmniStudio is a powerful automation suite and one of the key products of Salesforce Industries. Not following best practices with OmniScripts and other OmniStudio components is a common reason for poor performance. Measure and diagnose the performance of salesforce Industries and OmniStudio components with our OmniStudio Performance Assessment.
Integrated Performance Test
Testing early and continuously provides rapid feedback to developers, allowing them to address issues before they escalate.
To ensure that application performance is maintained through the release cycles, our testing framework allows you to incorporate performance tests into your DevOps process easily.
